Business Analyst

Permanent
Full time
35 hours per week
39,838.92 - £56,243.17
Hybrid - home based and Birmingham
Corporate Functions

What's in it for you:

  • Work with us to deliver a new organisational and IT roadmap.
  • Deliver projects focused on transforming our members’ experience.
  • Work with senior stakeholders in a complex organisation.

 

The role:

The Law Society is going through a period of transformation as we deliver the Shaping our Future programme. We need a permanent, hands-on business analyst to work in the Member Experience workstream, delivering solutions designed to optimize member satisfaction. This is a big impact piece of work and requires an individual with experience of digital technologies who is robust and enjoys a challenge.

 

What we're looking for:

  • Total familiarity with the business analyst discipline.
  • Ability to challenge to ensure what is being requested will be of benefit.
  • Strength of character and the ability to ensure stakeholders stay focused on what is needed.

To apply for this role, please submit your CV and covering letter. Please ensure that your CV and covering letter clearly demonstrate how you meet the knowledge, skills and experience requirements of the role.

Essential

The successful candidate will be able to demonstrate the following knowledge, skills and experience:

Strong process design and re-engineering skills including process mapping with use of tools such as Visio or other business process modelling tools

Experience of using industry standard methods, techniques and business change tools for example BPMN, UML/Use Cases, SWOT analysis, Five Why’s, Lean Six Sigma principles and methodology and wireframes

Ability to solve problems creatively and effectively and understand the business drivers for change

Experience of analysing business and IT requirements in order to achieve process improvements, cost savings and remove inefficiencies

Experience of using a broad range of BA skills, including writing a business case, producing cost/benefit analysis, conducting impact assessments, documenting functional specifications, reviewing design documents, and the end-to-end testing process.

Strong communication skills (listening, influencing and persuasiveness), capable of dealing with all levels of staff

Able to adopt an assertive approach and challenge business assumptions, while maintaining a diplomatic, tactful and sensitive manner

The ability to work well under pressure and deliver to deadlines within all areas of the business, and often on multiple work streams is essential

Experience of being involved in significant business change including staffing, cultural, financial, transactional, IT and overall performance implications

Experience of Microsoft Dynamics CRM and/or digital projects

We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
Vacancy closing date: 23/07/2018, 23:55
The Law Society is an Equal Opportunities Employer.

This opportunity is closed to applicants.