Business Analyst
What's in it for you:
- Work with us to deliver a new organisational and IT roadmap.
- Deliver projects focused on transforming our members’ experience.
- Work with senior stakeholders in a complex organisation.
The role:
The Law Society is going through a period of transformation as we deliver the Shaping our Future programme. We need a permanent, hands-on business analyst to work in the Member Experience workstream, delivering solutions designed to optimize member satisfaction. This is a big impact piece of work and requires an individual with experience of digital technologies who is robust and enjoys a challenge.
What we're looking for:
- Total familiarity with the business analyst discipline.
- Ability to challenge to ensure what is being requested will be of benefit.
- Strength of character and the ability to ensure stakeholders stay focused on what is needed.
To apply for this role, please submit your CV and covering letter. Please ensure that your CV and covering letter clearly demonstrate how you meet the knowledge, skills and experience requirements of the role.
Essential
Strong process design and re-engineering skills including process mapping with use of tools such as Visio or other business process modelling tools
Experience of using industry standard methods, techniques and business change tools for example BPMN, UML/Use Cases, SWOT analysis, Five Why’s, Lean Six Sigma principles and methodology and wireframes
Ability to solve problems creatively and effectively and understand the business drivers for change
Experience of analysing business and IT requirements in order to achieve process improvements, cost savings and remove inefficiencies
Experience of using a broad range of BA skills, including writing a business case, producing cost/benefit analysis, conducting impact assessments, documenting functional specifications, reviewing design documents, and the end-to-end testing process.
Strong communication skills (listening, influencing and persuasiveness), capable of dealing with all levels of staff
Able to adopt an assertive approach and challenge business assumptions, while maintaining a diplomatic, tactful and sensitive manner
The ability to work well under pressure and deliver to deadlines within all areas of the business, and often on multiple work streams is essential
Experience of being involved in significant business change including staffing, cultural, financial, transactional, IT and overall performance implications
Experience of Microsoft Dynamics CRM and/or digital projects
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
This opportunity is closed to applicants.