UX Designer

Fixed Term Contract / Secondment
24 months
Full time
35 hours per week
£40,000 - £50,000
Hybrid - home based and Birmingham
Corporate Functions, Communications

UX Designer

c. £40,000–50,000, dependent on experience

Central London

 

Starting with a new CMS and website redesign in 2018, the Law Society is transforming its digital services and its business systems. Our goal is for members and other website users to access all services online, from any device and with one set of log-in credentials. This is a great opportunity for a UX specialist to make a real difference to the services we provide to members, to the public, to staff and how we work to deliver those services.

 

The Law Society is the professional body that represents, promotes and supports solicitors. We provide advice and guidance to solicitors and we campaign on legal issues of importance to our members and the public. To do this well we need to understand what our audiences need from us.

 

As UX Designer you should be experienced in using a variety of user testing methodologies to reveal actionable customer insight. You will take a proactive approach, understanding the needs of the organisation and our audiences. You will be an outstanding communicator, who can manage stakeholder expectations, network at all levels and have an interest in content and user journeys that meet the needs of a diverse and discerning membership.

 

We require a UX specialist with proven experience working in agile, multidisciplinary teams that lead to development of high quality, user focused digital products. You will be able to plan and lead research on complex services, influence our service proposition, align user research activities and wider plans, and build user centred practices in other teams.

Essential:

  • Understanding of user needs and how to design services that meet them
  • Ability to generate new and useful user insight, helping to ensure that quality products and services are delivered that meet the needs of our membership and other stakeholders.
  • Strong analytical and problem-solving skills, with the ability to see the bigger picture and make recommendations that translate business issues and needs into relevant, actionable research plans and objectives. 
  • Track record of collaborative working with content teams, developers, data analysts, subject specialists and external suppliers to create new digital products and services. 
  • Excellent communications skills and ability to present research findings in a creative and compelling way, tailored to the needs of the audience.
  • Significant experience of user centred design practices and implementing QA process for designs. 
  • Experience of developing and implementing a UX strategy
  • Confident using a range of technologies and adapting to new ones that will connect with our members.
  • Confident working with data, from gathering and analysis through to design and presentation.

To apply, please submit your CV and complete your application form answering all key criteria questions online.

Essential

The successful candidate will be able to demonstrate the following knowledge, skills and experience:

Demonstrable knowledge, experience in, and passion for user-centred design practices for web, service or software development.

Proven experience of understanding user needs for web-based content, tools and transactional services, especially those with complex user journeys.

Proven experience of designing, facilitating and analysing contextual research studies.

Proven experience of designing, facilitating and analysing usability and accessibility test sessions.

Experience of audience modelling and developing data-driven personas

A strategic thinker with the ability to interact with stakeholders at a variety of levels and across functions, who can manage expectations to ensure objectives are met.

We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
Vacancy closing date: 11/06/2018, 23:55
The Law Society is an Equal Opportunities Employer.

This opportunity is closed to applicants.