Forgotten log in details

If you have forgotten your password, there are some steps you can take to receive a new one.

How to retrieve Log in details

You can receive a new password via e-mail by clicking on the ‘Forgotten password’ link which can be found in the left hand menu of the Log in page.

You will be asked to enter the e-mail address that you registered with.

The password will take up to 15 minutes to arrive. If the password does not arrive please check your junk folder. If you still have not received your password, it is likely that you registered with a different e-mail address.

Once you have received your new password you will be able to Log in, and change it to something more memorable.

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