Authorisation Officer Level 1
What is in it for you?
• Be part of the team that assesses people’s suitability to be a solicitor, and checks that businesses are equipped to offer legal services
• An opportunity to work in the largest operational team within the SRA
• Ownership of workload
• Career progression
The role
The Authorisation function of the SRA is one of the largest operational functions within the organisation. As a Level 1 Authorisation Officer you will assist in delivering the team’s regulatory objectives and make sure that the associated processes meet the relevant service levels and KPIs.
You will make low risk regulatory decisions on a full range of applications, with the purpose of minimising the number of unsuitable firms/individuals that are entering the legal services market. You will play a key role in the protection of consumers by supporting the collation and maintenance of information about the regulated community, which will involve data entry and resolving data discrepancies.
You will be competent at prioritising, offering pragmatism and a high level of attention to detail. You will be able to demonstrate your ability to communicate at all levels with internal and external stakeholders and deliver excellent customer service at all times.
If you strive to excel and want to contribute to a team delivering results then this is a great opportunity to join!
What we are looking for
• A strong team player
• An ability to interrogate and analyse data, showcasing excellent IT skills.
• Someone who can take ownership, ensuring effective resolution of applications.
• Someone who can competently draft written correspondence and documents.
• A track record of delivering results against SLA's
• Competent user of IT systems
Currently we have permanent and fixed term contract opportunities in the team. Please apply to the vacancy/vacancies that you wish to be considered for.
Essential
Ability to prioritise and work effectively under pressure whilst observing targets and quality standards. Demonstrating resilience and ability to work independently or as part of an effective team
Experience of effectively dealing with a wide range of customers striving to achieve excellence at all times. Including the ability to communicate using appropriate methods
Ability to work with tact, diplomacy, professionalism and discretion at all times
Excellent IT and numeracy skills. Ability to understand and interpret complex data and information
Ability to learn and develop and take on new responsibilities
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
The Solicitors Regulation Authority is an Equal Opportunities Employer.
Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.
Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
This opportunity is closed to applicants.