Authorisation Officer (Level 1)
• minimising the extent to which unsuitable firms or individuals are able to enter the regulated community, protecting consumers and promoting confidence in the legal services market;
• collecting information and intelligence about the regulated community, which is the starting point for effective regulation; and
• encouraging those firms applying to enter the legal services market, to manage their own risk.
It also provides a vehicle for the collection of the fees which fund regulatory activity.
The purpose of the Level 1 Authorisation Officer is to assist Authorisation in the delivery of our regulatory objectives. This is achieved by:
• undertaking activities which incorporate mechanisms/processes to ensure compliance with service level agreements and key performance indicators
• making regulatory decisions regarding applications deemed to be “low” risk
• significant engagement with internal and external stakeholders to resolve queries and respond to complaints
All decisions made by Authorisation reflect the SRA's risk-based, outcomes-focussed approach to regulation.
Essential
An aptitude for understanding, interpreting and applying regulatory rules within a statutory framework
Ability to understand and interpret complex data and information
An ability to weigh up evidence, reach decisions and to report chosen outcome with clearly articulated reasons
Ability to prioritise and work effectively under pressure whilst observing targets and quality standards – demonstrating resilience and ability to work independently or as part of an effective team
Track record of delivering results by taking ownership of issues and ensuring successful resolution
Experience of effectively dealing with a wide range of customers striving to achieve excellence at all times. Including the ability to communicate using appropriate methods
Ability to work with tact, diplomacy, professionalism and discretion at all times
Ability to identify and engage with a variety of stakeholders
Excellent IT and numeracy skills – ability to interrogate and analyse outputs e.g. Exception Reports
Experience in supporting and encouraging continuous improvement in delivery of operational outcomes
Willingness to learn and develop, taking on new responsibilities and adopting a flexible pragmatic approach to work
Educated to A Level standard or equivalent experience
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
The Solicitors Regulation Authority is an Equal Opportunities Employer.
Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.
Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
This opportunity is closed to applicants.