Business Analyst - Website
Fixed Term Contract / Secondment
10 months
Full time
35 hours per week
£39,838.92 - £56,243.17
Hybrid - home based and Birmingham
Corporate Functions
The Law Society is modernising its technology in support of a enterprise wide transformation programme. At the heart of this are the Microsoft services of: MS Dynamics 365 CRM, Azure, Office 365, Skype for Business and SharePoint.
This hands-on role has overall responsibility for change processes associated with the corporate rollout of MS Dynamics 365 CRM. Providing change leadership to the project and delivery teams as well as working alongside key suppliers and outsourced services in delivering infrastructure and application services.
Must have:
- Experience of end-to-end website implementation projects, including integration with eg CRM, finance, other SaaS solutions and single sign on to optimize customer experience
- Extensive experience of working in an agile delivery environment
- Experience of being involved in significant business change including staffing, cultural, financial, transactional, IT and overall performance implications
- Strong process design and re-engineering skills including process mapping with use of tools such as Visio or other business process modelling tools
- Experience of using industry standard methods, techniques and business change tools for example BPMN, UML/Use Cases, SWOT analysis, Five Why’s, Lean Six Sigma principles and methodology and wireframes
- Ability to solve problems creatively and effectively and understand the business drivers for change
- Experience of analysing business and IT requirements in order to achieve process improvements, cost savings and remove inefficiencies
- Experience of using a broad range of BA skills, including writing a business case, producing cost/benefit analysis, conducting impact assessments, documenting functional specifications, reviewing design documents, and the end-to-end testing process.
- Strong communication skills (listening, influencing and persuasiveness), capable of dealing with all levels of staff
- Able to adopt an assertive approach and challenge business assumptions, while maintaining a diplomatic, tactful and sensitive manner
- The ability to work well under pressure and deliver to deadlines within all areas of the business, and often on multiple work streams is essential
To apply for this role, please submit a CV and cover letter clearly demonstrating how you meet the requirements for the role.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
Vacancy closing date: 02/12/2018, 23:55
The Law Society is an Equal Opportunities Employer.
This opportunity is closed to applicants.