Strategic Product Owner - Website
The Law Society is modernising its technology in support of an enterprise wide transformation programme. At the heart of this are the Microsoft services of: MS Dynamics 365 CRM, Azure, Office 365, Skype for Business and SharePoint.
We are looking to recruit a Strategic Product Owner to be the credible voice of the business, voice of the customer, change owner, and strategic stakeholder owner and facilitator for the website product development. The successful candidate will provide positive improvement in business practice and business change around customer engagement - and the delivery of customer and business benefits through well-used working software.
Must have:
- An established understanding of all aspects of Customer Engagement using a website, and comfortable advising TLS on legislative, procedural, technological, and people impacts and aspects of a website implementation and customer engagement generally
- Experience of managing products in Agile Scrum, or Scrum-related agile methodologies
- Talented facilitator and stakeholder manager, fostering wide understanding, support and ownership of the website plans and ways of working
- Experience managing a portfolio of business projects across people, process, technology, governance, etc to meet customer engagement outcomes
- Natural strategic thinker, with experience of customer engagement strategies and implementing best practice in improving customer outcomes
- A change-focussed, IT literate individual, with an excellent understanding and experience of website capabilities (and associated products) and their impact on the business
- A natural leader, with wide experience of managing diverse stakeholders and bringing people together around products and changes
To apply for this role, please submit a CV and cover letter clearly demonstrating how you meet the requirements for the role.
Additionally, we provide a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
This opportunity is closed to applicants.